Very Professional, No Pressure
Both men were very professional. They explained everything they were doing and did not pressure me in any way. I decided that I liked them so much, I took out a 1 yr. service agreement.
This company and workers did a superb job! Very professional and courteous. Made sure I was happy and took great care of us. Would recommend them to all. In good hands and priced very fair.
These people are wonderful! I called simply to have an inspection/cleaning of heating element prior to the onset of severe winter weather. The did just that… replaced a coil, after explaining that it wasn’t necessary… but would be a good idea. Then, I asked a question about pieces of insulation that had recently blown through a floor register. The agent went into my crawl space and repaired/taped insulation around a pipe that had been damaged by a mouse. THEN he continued by inspecting every area of the crawl space for further or similar damage, finding none. He did all this extra, no charge. We also discussed when I should replace the current element, signs I should watch for, and the approximate cost of recommended units. No pressure whatsoever… just important information. Great! Highly recommended… hands down!
Very Professional, Very Caring
Great, no problems. We called and initially left a message. He came the next day, on a Saturday, after his church function was over. We looked over the options that would allow us to do what we needed to within a certain budget, and he was very helpful in showing us the options. The price was very fair, especially comparing it to the first guy that came to do the same thing. By that Friday afternoon, everything was done, and other than the new units being in place and working great, you could not tell that anyone had ever been there. Very professional, very caring about his customers. No problem in referring to others!
Professionalism and Promptness
Service was performed with the utmost professionalism and promptness. The technician explained the process and offered recommendations. Was able to easily and quickly troubleshoot a problem. Great response and easy to work with.