“I was amazed…the other company we got a bid from was cheaper, but they weren’t as thorough. I felt like I would get a better quality job from Central Heat & Air because Doc took a lot of time finding out what I wanted, measuring the house and doing all those calculations. I am so pleased. The house is so comfortable now!”
Case study: Susan Ritzhaupt (center) and her parents Mr. and Mrs Rinehart, Cleveland, TN
Ms Ritzhaupt was building a new sunroom onto her house. She wanted the new sunroom to be open to the rest of the house so she could move freely between the sunroom and the rest of the house. Also, the existing house had always had problems with comfort. Part of the house had two stories and part was single story (a split-level house). When the living room was comfortable, the bedrooms or basement den was uncomfortable and vice-versa.
An additional factor was that the old air conditioning and heating system was located outside right next to the sunroom and the backyard pool. It was very noisy and was in the way of a laundry room that she wanted to build next to the sunroom.
After Doc Garner performed a heating/cooling load calculation load, he recommended that a slightly larger unit be installed to accommodate the new sunroom. He also recommended that a zoning system be added to the existing ductwork to provide comfort to both the new room and the existing house. A thermostat was located in each of four areas of the house, each controlling air dampers to that zone.
To eliminate the noise of the outside unit by the pool, the new air conditioner was installed on the other side of the house, away from the backyard and the living areas of the house. A high efficiency furnace was installed in the unfinished basement.
Ms Ritzhaupt can set the thermostat in any zone to the temperature she likes and the heating/cooling system handles the rest. Her sunroom is as comfortable on a sunny day as her basement den and second floor bedrooms. And no more noisy air conditioner in the back yard, either!
Ms Ritzhaupt: “ I was amazed at how easy Doc made everything. He did all these calculations and then told us that he could make it so that all areas of the house could be comfortable. The other company we got a bid from was cheaper, but they just weren’t as thorough. I felt like I would get a better quality job from Central because Doc took a lot of time finding out what I wanted, measuring the house and doing all those calculations. I am so pleased. The house is so comfortable now and I don’t have to turn off the air conditioner to sit in my backyard any more! ”
My experience with Central Heat & Air.
My wife and I have a two-story house. The air conditioner could never get the second floor cool enough to be comfortable without freezing out the first floor.
Tony Bishop at Central Air has been doing the annual maintenance on our system for several years now. We asked him if there was a solution to our problem. Tony came out, inspected our existing system and recommended a “dual zone” system. We would still only need one central a/c unit. He said that they could install a damper in the crawl-space under our house. He explained that when the temperature on the first floor was cool enough, this damper would shut off the first floor and then direct all the cool air upstairs until the proper temperature there was achieved. Then the a/c unit would shut down.
We hired them for the job. They spent several days in our 2-3’ high crawl space under the house installing new ductwork and the damper necessary. They did an excellent job, cleaned up any mess they made, and performed all their work in a professional manner.
It was also at this time that we elected to have Central Air replace our 15 year old inefficient energy burner system. Tony measured our home, counted how many vents and returns we had, then calculated what type and size unit we would need. He recommended we go with a York, because of its performance and dependability. Our old unit had a SEER rating of 8 and our new 4-ton York is rated at 15-16 SEER. We have noticed a big improvement on our electric bill, even during our recent heat wave. It will only be a few years before the energy savings will offset the cost of the upgrade.
After they had finished the job, they had to come back and make a few adjustments to the system. We needed to determine the correct location for the new second-floor wireless thermostat. They also had to re-locate a floor duct in a second floor bedroom because the new system actually put too much air in that room. Now every room is comfortable to be in.
Thanks for everything.
Michael & Mala Rogers
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